Below you will find some frequently asked questions that may help you. Feel free to contact us, should you have a question that is not in the list below.
Do you have a waiting area?
Yes, we do, we offer coffee, water, local newspapers, magazines, Netflix and Amazon Prime. We also have a small area for children to play as well while you are waiting for your vehicle to be repaired.
Do you carry all kinds of batteries?
We carry many types of batteries for almost any make and model of vehicle, as well as light and medium duty trucks. If we do not have the battery you need, we can have it in our possession within days. Our product battery lines are Interstate and AC Delco.
Can you make after hours service calls?
Yes, we can make after-hours service calls when we are available to do so. If you are ever in need of an emergency after-hours repair, try to contact Scott at 406-357-2394. We cannot guarantee we will be available to perform the work though, but we will try our best to assist you.
Are you open on weekends?
No, we are not currently open on the weekends.
What are your hours of operation?
We are open Monday thru Friday 8:00 am till 5:00 pm, and open during the lunch hour.
Do you keep records of what has been done to my vehicle?
Yes, we keep copies of all repair orders that are billed out thru our shop. If you are ever in need of a copy of a repair, simply call our office and we will send you the copies you need.
If you provide us with your email address, our automated system will send you updates and suggested maintenance to you occasionally. This system gives you the ability to login and view/print all repairs that have been performed on your vehicle.
Do you accept credit cards and can I pay my bill online?
Yes, we accept all major credit cards (Visa, MasterCard, American Express and Discover) and you can either call in or make a payment on line by clicking here. We also accept GSA cards and process payments through ARI (Automotive Resources International), as well as many other fleet management companies.
Do you accept Purchase Orders?
Yes, we accept Purchase Orders. We will bring the vehicle in, diagnose it, send a copy of the estimate over to be approved. Once approved, we perform the necessary repairs and call you once the vehicle is complete. We try to make the process as easy as possible for our clients.
How long should I wait in between oil changes and should I wait until my oil light comes on?
This is a good question and is asked of us very frequently. Typically your vehicle can go 3 months or 3,000 miles (whichever comes first) before the next oil change. However, synthetic oils allow you a longer interval between changes (some up to 5,000 miles) before your next oil change. However, we do not advise that long as it truly does break down the oils in that long of intervals.
What do I do if my Check Engine light is on?
Typically with Check Engine Lights, there could be a number of issues causing it, from not getting the gas cap on tight enough, to a plugged EVAP vent and so much more. This is a very common question on most vehicles and can be solved by hooking it up to our scan tool and resolving the issue at hand by repairing what needs fixed. If your Check Engine Light is flashing, DO NOT drive the vehicle as that indicates a catastrophic failure. Call us right away and we will help you resolve the issue.